Data Protection – Urban Future

Data Protection

Policy Statement

In accordance with legal requirements, this privacy policy explains how the website operator UFGC GmbH (Grillparzerstrasse 26, 8010 Graz, Austria) collects, uses and shares your personal data. As operators of this website, we take the protection of your personal data very seriously. We treat your personal data as confidential and will handle it in accordance with data protection legislation as well as with the terms of this statement. Please note that there can sometimes be security issues when information is transmitted over the internet. It is therefore not possible to guarantee water-tight protection for data from access by third parties.
 

Server Access Reports

The operator of this site automatically collects and stores information about access to the website in so-called server log files, which are transmitted to us automatically by your browser. These are:

  • Name of the website accessed
  • Time of request to the server
  • Transferred data volume (in bytes)
  • Referrer URL
  • Browser type/ browser version
  • Operating system
  • IP address

The collected data will only be used for statistical purposes and website enhancements. The website operator reserves the right to check server log files at a later stage, should we have concrete evidence that it is being used unlawfully.
 

Personal Data

The website operator processes and transmits your personal data only in accordance with data protection legislation or if you express your consent in data processing. “Personal data” shall mean any information allowing to identify or relate the information to a person such as a name, email address or telephone number.
 

Contact Details

If you send us an enquiry using any of the means of contact we offer, we will store your enquiry including any contact details that you have provided for the purpose of dealing with your enquiry and any subsequent questions. We will not pass on such data to third parties without your agreement.
 

Comments Policy

When you post information or comment on this website, your IP address will be saved. This is done in order to ensure the website operators safety: Should your text be in contravention of the law, the website operator reserves the right to track your identity.
 

Subscriptions

You may voluntarily subscribe to the entire website or comments on your post. For this purpose, you will receive a confirmation email. No additional data will be transmitted. This data will not be disclosed to third parties. You may unsubscribe at any time.
 

Cookies

This site uses cookies. Cookies are small text files that are downloaded to your device and saved in your browser. Cookies provide you with a more user-friendly and safer use of this website. In most browsers, it is possible to refuse the use of cookies by adjusting the browser settings. Please note that deactivating cookies may lead to some loss of functionality.
 

Social Media Plugins

This website uses Facebook Social Plugins which is operated by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). The plugins are identifiable by a Facebook logo or the terms “like”, “thumbs up” or “share” in the company’s corporate colours (white and blue). The list and the look of Facebook Social Plugins can be viewed here: https://developers.facebook.com/docs/plugins/.

The plugin directly connects your browser with the Facebook servers. The content of the plugin is transferred from Facebook directly to your browser, which embeds the latter into the website. The website operator, therefore, has no effect on the nature and amount of data that Facebook Inc. gathers using this plugin, and informs you accordingly. For the purpose and scope of data collection and further processing and use of data by Facebook Inc., refer to https://www.facebook.com/help/186325668085084.

By integrating the plugin, Facebook Inc. receives information that you have accessed the corresponding page of the offer. The possibility exists that Facebook Inc. recognises your IP address and stores it. If you are logged in to Facebook, Facebook can assign the visit to your account. When you interact with the plugins, for example, press the “like” or the “share” button, the corresponding information is transmitted from your browser directly to Facebook Inc. and stored there. If you are a member of Facebook and do not want Facebook to collect data on this offer and link it to your member data stored by Facebook, you must log out of Facebook before visiting the website.

This website uses the “+1” button of the social network Google Plus, which is operated by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). When a user visits a website containing such a button, the browser establishes a direct connection with Google’s servers. The content related to the “+1” button is transmitted from Google LLC directly to the browser which embeds the latter into the website. The provider, therefore, has no influence on the amount of data that Google LLC collects with the button. If you are logged in to Google + while clicking the “+1” button, you automatically share the website content via your public profile.

According to Google LLC, no personal information is collected without clicking on the button. Such data, including the IP address, is collected and processed, only if you are a member and logged in. If you do not want Google LLC to collect data on this offer and link it to your member data stored by Google LLC, you must log out of Google + before visiting the website. For further information about the “+1” button refer here: http://www.google.com/intl/de/+/policy/+1button.html.

This website uses the service Twitter buttons. These buttons are provided by Twitter Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107, USA). When a user visits a page on this website which contains such a button, its browser establishes a direct connection to Twitter’s servers. The content related to the Twitter buttons is transmitted from Twitter directly to the user’s browser. The provider, therefore, has no impact on the amount of data that Twitter Inc. gathers using the plugin, and informs the user according to his knowledge. According to Twitter Inc., only the user’s IP address is identified and stored.

More information can be found in Twitter’s Privacy Statement at http://twitter.com/privacy.
 

Newsletter Subscription

This website offers electronic newsletters to which you may voluntarily subscribe and unsubscribe at any time. For this purpose, we need your email address and your consent with receiving the newsletters.

Newsletter delivery to subscribers

We offer you the option on our site to subscribe to our newsletter. With this newsletter, we inform you at regular intervals about events, news, offers/promotions, etc. To receive our newsletter, you need a valid e-mail address. We will check the e-mail address you have entered to ensure that you are actually the owner of the e-mail address provided or that the owner is authorized to receive the newsletter. This happens via an opt-in procedure, in which you will receive an e-mail with a confirmation link to confirm the specified e-mail address. E-mail newsletters are only sent after the confirmation link has been activated.

With your registration to our newsletter, we will save your IP address and the date and time of your registration. This serves as a safeguard on our part in the event that a third party misuses your e-mail address and subscribes to our newsletter without your knowledge. No other data is collected on our part. The data collected in this way is used exclusively for the purpose of receiving our newsletter. It will not be passed on to third parties. A comparison of the data collected in this way with data that may be collected by other components of our site also does not take place. You can cancel your subscription to this newsletter at any time. Details on this can be found in the confirmation email as well as in each individual newsletter. When you unsubscribe from the newsletter, your associated data will be deleted, unless there are other retention periods.

Newsletter delivery to existing customers

In the event that you have provided us with your e-mail address as part of a purchase of goods or services, we reserve the right to regularly send information on offers that are similar to the purchased goods or services. This data processing is based on the legitimate interest in personalized direct advertising pursuant to Art. 6 para. 1 lit. f DSGVO. If the processing of the e-mail address for this purpose was previously objected to, the sending of such newsletters will be omitted. If you object to the sending of these newsletters in the future, you have the right to send us this in writing to the aforementioned contact. After receipt of the objection, the sending of these newsletters will be discontinued immediately.

 

Account creation

We offer the option to register an account on our site. The data entered in the course of this registration, which can be seen from the input mask of the registration form, are collected and stored exclusively for the use of our offer.

With your registration on our site, we will also store your IP address and the date and time of your registration. This serves as a safeguard for us in the event that a third party misuses your data and registers on our site with this data without your knowledge. Your data will not be passed on to third parties. A comparison of the data collected in this way with data that may be collected by other components of our site also does not take place. Upon deletion of the registered account, your data will also be deleted.

 

Contact form

On our website, we provide the option to contact us by e-mail and/or via a contact form. The information provided by the user will be stored for the purpose of processing this contact request. After completion of the processing of the request, your data may be stored to facilitate follow-up requests by the same user and/or to send information on offers that are similar to the initial request.

 

Web analytics services

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). Google Analytics uses “cookies”, which are text files placed on your web device to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google LLC on servers in the United States.

IP-anonymisation is active on this website. Within member states of the European Union and the European Economic Area, IP addresses are shortened. Therefore the website cannot establish a direct link between the IP address and your identity. Within the framework of the Data Processing Agreement between the website operator and Google LLC, the latter uses this information for the purpose of evaluating the use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website.You can prevent the collection and use of data (including your IP address) by Google LLC by downloading and installing the browser plug-in available under tools.google.com/dlpage/gaoptout. Since you download an “opt-out-cookie”, your browser must allow cookies in general. If you delete your cookies regularly, it is necessary to download it every time you use this website. Further information concerning the terms and conditions of use and data privacy can be found at https://www.google.com/analytics/terms//.

Hotjar

We use Hotjar, an analytics software provided by Hotjar Ltd. (“Hotjar”) (http://www.hotjar.com, Malta, Europe) to better understand the needs of our users and optimize the experience on this website. Using Hotjar’s technology, we get a better understanding of our users’ experiences (e.g., how much time users spend on which pages, which links they click on, what they like and don’t like, etc.) and this helps us tailor our offerings to our users’ feedback. Hotjar works with cookies and other technologies to collect information about our users’ behavior and about their devices (in particular, IP address of the device (collected and stored only in anonymized form), screen size, device type (unique device identifiers), information about the browser used, location (country only), language preferred to view our website). Hotjar stores this information in a pseudonymized user profile. The information is not used by Hotjar or us to identify individual users or merged with other data about individual users. For more information, please see Hotjar’s privacy policy here. You can prevent the collection of data by Hotjar by clicking on the following link and following the instructions there: hotjar.com/opt-out.

https://www.hotjar.com/legal/policies/privacy (the link to the privacy policy mentioned earlier in the text).
 

Online Marketing

Google AdWords

We also use the Google advertising tool “Google-Adwords” to advertise our website. As part of this, we use the “Conversion Tracking” analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter “Google”, on our website. If you have reached our website via a Google ad, a cookie will be stored on your computer. Cookies are small text files that your internet browser stores on your computer. These so-called “conversion cookies” lose their validity after 30 days and do not serve to identify you personally. If you visit certain pages of our website and the cookie has not yet expired, we and Google can recognize that you, as a user, have clicked on one of our ads placed with Google and have been redirected to our site.

The information obtained with the help of the “conversion cookies” is used by Google to create visit statistics for our website. Through these statistics, we learn the total number of users who clicked on our ad and also which pages of our website were subsequently called up by the respective user. However, we or other advertisers via “Google Adwords” do not receive any information with which users can be personally identified.

You can prevent the installation of “conversion cookies” by setting your browser accordingly, for example, by using a browser setting that generally deactivates the automatic setting of cookies or specifically blocks only the cookies from the domain “googleadservices.com”. Alternatively, there is the option to permanently disable cookies for ad preferences by downloading and installing the browser plug-in available at the following link: http://www.google.com/settings/ads/plugin?hl=de.

You can obtain Google’s privacy policy in this regard at the following link: https://services.google.com/sitestats/de.html

Facebook Pixel

We use the “Facebook Pixel” of Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook”) on our website. This is a collection of user behavior after the user has seen or clicked on a Facebook ad. The background to this procedure is to evaluate the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising measures.

The collected data is anonymous for the company and does not offer any conclusions about the identity of the users. Facebook stores and processes the data in order to enable a connection to the respective user profile and so that Facebook can subsequently use the data for its own advertising purposes in accordance with the Facebook Data Use Policy (https://www.facebook.com/about/privacy/). There is an option to allow Facebook and its partners to serve ads on and off Facebook. For these purposes, a cookie may be stored on your computer.

The aforementioned processing operations are carried out exclusively when explicit consent is given in accordance with Art. 6 (1) lit. a DSGVO. Consent to the use of the Facebook Pixel may only be declared by users who are at least 14 years old. If you are younger than the specified minimum age, we ask you to ask your legal guardians for permission.

Facebook Inc, based in the USA, is certified for the us-European data protection agreement “Privacy Shield”, this ensures compliance with the level of data protection applicable in the EU. You can set your Internet browser so that the use of cookies on your computer is deactivated, and thus no cookies can be placed on your computer in the future, further the cookies already placed can be deleted.

The deactivation of cookies can lead to the fact that some functions on our Internet pages can no longer be executed. You can also deactivate the use of cookies by third-party providers such as Facebook on the following website of the Digital Advertising Alliance: http://www.aboutads.info/choices/.

Alternatively, there is the option to click on the following link to set an “opt-out cookie”. This will cause a collection and processing by Facebook to cease in the future. Please note that this opt-out cookie is only valid in this browser and only for this domain.

ActiveCampaign

We use the marketing automation tool ActiveCampaign provided by ActiveCampaign, Inc., 1 N Dearborn St., 5th Floor, Chicago, Illinois 60602, US. On this site, we use cookies to tailor our marketing measures more closely to user behavior and interests. The collected data is stored in compliance with GDPR regulations.

You can find out more about ActiveCampaign and read their privacy policy here: activecampaign.com

Remarketing/retargeting/recommended advertising

We use the Google Remarketing service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter “Google”, on our website. With Google Remarketing, ads can be placed for users who have already visited our website in the past. Within the Google advertising network, this allows advertisements to be displayed on our site that are tailored to their interests. Google remarketing uses cookies for this evaluation.

Cookies are small text files that are stored on your computer and allow an analysis of the use of the website. This makes it possible to recognize our visitors as soon as they call up websites within Google’s advertising network. In this way, advertisements can be presented within the Google advertising network that are related to content that the visitor has previously accessed on websites of the Google advertising network that also use Google’s remarketing function. According to Google, Google does not collect any personal data in this context. You can deactivate this function by making the appropriate settings at http://www.google.com/settings/ads.
 

Information / Revocation / Deletion

You can contact us free of charge if you have any questions about the collection, processing or use of your personal data and their correction, blocking, deletion or a revocation of consent granted. We would like to point out that you have the right to correct incorrect data or delete personal data, provided that this claim does not conflict with any legal obligation to retain data.

Contact: see above
 

Data processing for e-commerce

In order to be able to process your order, we cooperate with the following service providers, who support us in whole or in part in the execution of concluded contracts. These service providers receive the following information to perform their tasks.

Personal data, which is stored and processed by us in the context of your order, will be passed on to the transport company commissioned with the delivery as part of the contract processing. This is only done if a delivery of the goods is necessary for the execution of the contract. If the transfer of personal data to the respective payment provider is necessary for the conclusion of the contract, it will be passed on to the responsible payment provider. In the following, we inform you about the payment providers that are offered within the scope of the contract processing. The legal basis for the transfer of data is here Art. 6 para. 1 lit. b GDPR.

Use of payment service providers – Stripe

Upon purchase, your contact data will be transmitted to the online payment service provider Stripe as part of the order triggered in this way. Stripe payment services are offered by Stripe, Inc. 510 Townsend Street San Francisco, CA 94103, USA. Stripe assumes the function of an online payment service provider as well as a trustee and offers buyer protection services.

The personal data transmitted to Stripe comprises name, address, telephone number, IP address, e-mail address, or other data required for order processing, as well as data related to the order.

This transmission is necessary for the processing of your order with the payment method you have selected, in particular to confirm your identity, to administer your payment and the customer relationship.

Personal data may also be disclosed by Stripe to service providers, subcontractors or other affiliated companies to the extent necessary to fulfil the contractual obligations arising from your order or to process the personal data on your behalf.

Depending on the payment method selected via Stripe, the personal data transmitted to Stripe will be transmitted by Stripe to credit reporting agencies. This transmission serves to check your identity and credit rating in relation to the order you have placed. You can find out which credit agencies are involved and which data is generally collected, processed, stored and passed on by Stripe in the Stripe privacy policy at stripe.com.

You can revoke your consent to this processing of your data at any time by sending a message to Stripe. However, Stripe remains entitled to process your personal data on a case-by-case basis, provided that this is necessary for the contractual processing of payments.
 

Use of reCAPTCHA

In order to protect input forms on our website, we use the “reCAPTCHA” service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter “Google”. The use of this service makes it possible to distinguish whether the corresponding input is of human origin or is misused by automated machine processing.

To our knowledge, the referrer URL, the IP address, the behavior of website visitors, information about the operating system, browser and dwell time, cookies, display instructions and scripts, the user’s input behavior and mouse movements in the area of the “reCAPTCHA” checkbox are transmitted to “Google”.

Google uses the information thus obtained, among other things, to digitize books and other printed matter and to optimize services such as Google Street View and Google Maps (e.g. house number and street name recognition).

The IP address transmitted as part of “reCAPTCHA” is not merged with other data from Google, unless you are logged into your Google account at the time of using the “reCAPTCHA” plug-in. If you want to prevent this transmission and storage of data about you and your behavior on our website by “Google”, you must log out of “Google” before you visit our site or use the reCAPTCHA plug-in.

The use of the service “reCAPTCHA” obtained information is in accordance with the Google Terms of Use: https://www.google.com/intl/de/policies/privacy/.

 

Virtual Events – Platform

For our virtual events we use the platform Delegate Connect as a partner. Delegate Connect is offered through Iconic Live Pty Ltd, 122 Moray St, South Melbourne VIC 3205, Australia. Through this platform we provide event registration and attendance for virtual events. To register for or attend an event, the platform processes user data necessary for these services, which comprises name, address, payment information, IP address, e-mail address, or other data required for order processing, as well as data related to the ticket order. For more information, please see Delegate Connects privacy policy here: delegateconnect.co

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